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The Contact Company was launched in 2006 and provides exceptional service and drives cost efficiencies for businesses seeking a UK-based outsource customer service facility. The Contact Company delivers economies of scale for all clients, whilst sharing best practice, to ensure it, and its clients, remain at the forefront of the customer service industry.
We took The Contact Company through a whole reconsideration of their brand strategy. Focusing on their brand principle we created a professional, honest, respectful and customer-focused, brand image to centre them as a first-class service.
We gave The Contact Company a brand refresh. Supplying them with a whole range of brand collateral and a brand guidelines package inline with their new image, to achieve their goals more efficiently.
We redeveloped their existing website to echo their new branding and help centre them at the forefront of the customer service industry, allowing them to attract new prospective customers with confidence.